You will be part of an active team on reception providing a friendly service to our community clients, which involves data entry, organising appointment times, and communicating with our clinical staff.

This is a full-time role and we do run weekend community clinics from time to time, so there will be a need to be available for these.

The primary objective of this position is to provide high-quality clerical and front-desk support to ensure the smooth operation of the clinic’s appointment system, telephone services, and reception area.

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Key responsibilities include:

· Supporting the accurate and timely booking of appointments while delivering exceptional customer service to clients and their whānau through a warm, welcoming, and professional approach.

· Ensuring all front-end revenue is collected in accordance with enrolment protocols and correct use of the Practice Management System.

· Maintaining efficient and secure management of patient records, both electronically and in physical files.

· Contributing to the overall efficiency and positive atmosphere of the clinic by performing all duties in a proactive, organized, and client-focused manner

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Required Qualifications

·       Strong computer literacy and information management skills.

·       Experience in clerical or reception-based customer service roles.

·       Understanding of confidentiality and privacy requirements.

·       Strong communication and interpersonal skills.

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Health & Safety

The Receptionist will behave and work in a manner compliant with current Health and Safety legislation and Ngāti Porou Oranga policies, contributing to a safe environment for whānau, staff and visitors.

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Me pēhea e tono – How to Apply

To apply, please submit a current Cover Letter and CV with your application, describing your motivation for joining Ngati Porou Oranga reflecting relevant skills and experience. 

Applicants must be eligible to work in Aotearoa, New Zealand.  The preferred and/or successful applicants will be willing to undergo our pre-employment screening which can include Police Vetting, Child Checks, OT Vetting, Criminal Record Checks, Medical Checks, ID checks and Pre-Employment Drug & Alcohol testing.

Must hold a current New Zealand Full Drivers Licence.

COVID-19 Vaccination requirement:  Vaccination is essential for kaimahi as per our COVID-19 Vaccination Policy.  New employees will be required to provide proof of COVID-19 vaccination status prior to commencing employment or in alternative, complete a risk assessment as a part of the recruitment process and/or any other reasonable measurements.  

60 Day Trial Periods:  In-line with NZ employment legislation, employment terms include up to, but not longer than,60day trial periods, further information is available upon request. 

Please note: Only shortlisted candidates will be contacted, and interviews maybe held as applications are received.

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