TĀ TĀTOU WHAKARITENGA – OUR VISION

‘Te Whakapūmau i te Mana Motuhake o Ngāti Porou mō ngā Uri Whakatipu’

‘Ngāti Porou self-determination and control over our destinyfor future generations’

Ō TĀTOU UARATANGA – OUR MISSION

‘Mahi Ngātahi kia ū pakari ai a Ngāti Porou’

Ngāti Porou Oranga is committed to delivering high-quality,accessible healthcare services that improve health outcomes for whānau, hapū,and iwi

Guided by our core values — Porou, Aroha, Kanohi Kitea,Manaaki, Tika/Pono, Ringa Raupa, and Pakari — we foster a supportive,mana-enhancing work environment focused on high standards and community healthequity

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Te Kaupapa o te Tūranga – Position Purpose

Ngāti Porou Oranga is seeking an experienced, proactivePractice Manager to lead daily operations at Puhi Kai Iti Community HealthCentre. In this fulltime role you will work closely with clinical leads andadministrative staff to ensure accessible, high-quality, and culturallyresponsive primary care services.

In this role, you will manage clinic workflows, staffonboarding and rosters, credentialing compliance, financial administration inXero, incident tracking via Assura, and reporting across Medtech Evolution andKARO.

Ngā Kawenga Matua – Key Responsibilities

·      Operations & Facility Management: Overseereception workflows, clinical appointment access, equipment testing, storerequisitions, and clinic maintenance

·      Workforce & Payroll Administration:Coordinate staff recruitment, onboarding, training registers, leave approvals,and timesheet submissions for payroll

·      Resource & Financial Oversight: Exercisedelegated financial authority ($2,000 sub-delegation limit), prepare purchaseorders in Xero, and code invoices for approval

·      Risk, Quality & Accreditation: Oversee theAssura Incident Management application, coordinate patient complaintsresolution, and lead practice quality improvement and accreditation processes

·      Systems & Contract Reporting: Access andanalyze data across Medtech Evolution, KARO, and Te Whatu Ora systems tocompile monthly, quarterly, and annual reporting deliverables

·      Credentialing & Compliance: Maintain centralcompliance records for APCs, practising scopes, indemnity insurance, first aid,and vaccinations

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Ngā Tohu Matauranga – Qualifications

·      Relevant tertiary qualification in HealthManagement, Business Administration, Primary Healthcare, or equivalentoperational management experience

·      Valid NZ Drivers Licence

Desirable:

·      Post-graduate qualification in PrimaryHealthcare, Health Service Management, or Business

·      Training or certification in Medtech Evolution,KARO reporting, or Assura Incident Management systems

Ngā Pukenga me Ngā Wheako – Skills / Knowledge /Experience

·      Demonstrated experience managing operations in aprimary healthcare or medical clinic setting

·      Practical knowledge of financial processes,invoice coding in Xero, and payroll administration

·      Experience with health sector systems such asMedtech Evolution, KARO reporting, and Assura Incident Management

·      Sound knowledge of Health & Safetylegislation, privacy regulations, and practice compliance

·      Strong commitment to Te Tiriti o Waitangi,tikanga Māori, and delivering whānau-centred healthcare

·      Valid NZ Driver’s Licence

Desirable:

·      Post-graduate qualifications in Health ServiceManagement or Primary Healthcare

·      Experience working within an Iwi/Māori healthprovider or primary care network in Tairāwhiti / East Coast

Me pēhea e tono – How to Apply

If you are an experienced health operational leader lookingto make a meaningful difference for whānau in Kaiti and Tairāwhiti, weencourage you to apply

Submit your cover letter and CV outlining yourmotivation and relevant experience.

Applicants must be eligible to work in Aotearoa, New Zealandand will undergo pre-employment checks (e.g. Police Vetting, Child Checks,Oranga Tamariki vetting, Criminal Record & Medical checks, ID verification,Drug & Alcohol testing).

Employment includes a 60-day trial period under NZemployment legislation.

Please note: Only shortlisted candidates will be contacted, and interviews maybe held as applications are received.

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