Press Release
Support for Whānau Affected by the Te Tairāwhiti Weather Event
Support for Whānau Affected by the Te Tairāwhiti Weather Event

February 2026

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If your home has been damaged in the recent weather event, support is available. This page outlines the key steps and where to go for the right assistance.

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1. Has Your Home Been Placarded?

After a Rapid Building Assessment, your home may have received a coloured placard.

Red – Unsafe
Do not enter the building.

Yellow – Restricted Access
Access may be limited or supervised.

White – Can Be Used
You can occupy your home, but this does not mean there is no damage.

You cannot remove or change a placard yourself.
Contact your local council if you believe a reassessment is needed.

👉 Learn what your placard means
https://www.building.govt.nz/assets/Uploads/managing-buildings/post-emergency-building-assessment/my-home-has-a-white-placard-what-happens-next.pdf

https://www.building.govt.nz/assets/Uploads/managing-buildings/post-emergency-building-assessment/my-home-has-a-red-or-yellow-placard-what-happens-next.pdf

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2. Need Temporary Accommodation?

If your home is not liveable while repairs are underway, the Temporary Accommodation Service (TAS) can help.

Register:

Only one registration per household is required.

👉 Learn more about Temporary Accommodation Support
https://www.tas.mbie.govt.nz/assets/severe-weather-event-2026-te-reo-maori-english-2xa5-on-a4-flyer.pdf

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3. Insurance – Storm, Flood and Landslide Cover

If your home has been damaged by storm, flood or landslide, you may be covered under the Natural Hazards Commission – Toka Tū Ake (NHC) scheme, alongside your private insurance.

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Before progressing your claim:

  • Contact your private insurer first
  • Take clear photos of all damage
  • Keep records of repair costs

👉 Get to know your natural hazards cover
https://www.naturalhazards.govt.nz/insurance-and-claims/cover-for-storm-flood-and-landslide-damage/

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4. Before You Start Cleaning or Repairs

  • Take photos before cleaning
  • Contact your insurer before urgent work
  • Make sure it is safe to enter
  • Be aware of hazards such as electricity or structural damage

If life or property is at immediate risk, call 111.

👉 Read what to do after an emergency
https://www.building.govt.nz/assets/Uploads/managing-buildings/post-emergency-building-assessment/what-should-you-do-after-an-emergency.pdf

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‍Renting?

Tenants and landlords can find information about rights and obligations at:

www.tenancy.govt.nz